Assessor Resource
CHCCOM001
Provide first point of contact
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes the skills and knowledge required to greet clients and exchange routine information, to prioritise the individual’s needs, and to respond to immediate needs.
This unit applies to service delivery in all community services and health contexts. Workers at this level work under supervision with limited responsibility.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)